Support Center

CAMTEL (Cameroon Telecommunications) is the national telecommunications operator of Cameroon, providing a wide range of telecommunication services including fixed and mobile telephony, internet, and data services.

CAMTEL offers various internet packages including home broadband, mobile data plans, and business solutions. Our packages are designed to meet different needs and budgets.

You can report service issues through our customer service hotline, by visiting our offices, or through our online support portal. Our technical team will assist you promptly.

CAMTEL has offices in all major cities across Cameroon. You can find our main office in Yaoundé, and regional offices in Douala, Bafoussam, Bamenda, and other major cities.

You can subscribe to CAMTEL services by visiting any of our offices, authorized dealers, or through our online platform. You'll need to provide valid identification and complete the registration process.

If you experience slow internet connection, try restarting your modem, checking for any network congestion, or contact our technical support for assistance. We can help diagnose and resolve the issue.

You can pay your CAMTEL bill through various methods including bank transfer, mobile money, at our offices, or through authorized payment centers. We also offer online payment options.