Camtel Participates at ATLANTIC CONVERGENCE
29th September - 1st October 2026
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29th September - 1st October 2026
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As part of our quality approach, listening to customers is a key lever for continuous improvement. It helps us to identify expectations, optimize our practices and constantly improve the experience offered to our customers.
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Cape Town is set to host Africa's digital future. CAMTEL will be there
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From 7 to 10 September 2026, CAMTEL took part in ITW Africa 2026 in Nairobi, Kenya, alongside numerous telecom and digital industry players.
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The Business Unit Transport Quality Policy is built around continuously improving internal processes to enhance the value and quality of our products and services.
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At the Transport Business Unit, every interaction with a customer is an opportunity to make a difference. Active listening, showing empathy, communicating clearly and responding promptly: four essential commitments to building an ever-better customer experience.
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The commitment of every employee is essential to strengthening the quality initiative, improving performance and collectively contributing to excellence within the Business Unit Transport.
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CAMTEL has just successfully renewed its ISO 9001:15 certification for its carrier services, thus crowning its efforts to secure its third star following those in 2020 and 2023.
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As a sponsor of the event and one of the key players at International Telecoms Week Africa (ITW 2026), CAMTEL – the incumbent operator recently reclassified as a first-category public enterprise – is flying the flag for Cameroon.
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We are all key players in quality at Camtel
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David LUTETE, the team leader appointed by Bureau Veritas, and his colleagues have until 4 September 2026 to audit the Transport Business Unit against criteria relating to the ISO 9001:2015 requirements, legal and regulatory requirements, and the associated policies, procedures and documentation defined by the organisation.
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Data at the Heart of Cameroon’s Digital Transformation
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CAMTEL (acronym for Cameroon Telecommunications) is the historical telecommunications operator of Cameroon since 1998.
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